Shipping policy

ORDER PROCESSING:

Please allow 48 hours to process your order. Expect an email within this time frame to let you know your order is on the way!

STORE PICKUP

Orders can be picked up daily, please call 0407489634 to arrange a pickup time for your order.

FLAT RATE SHIPPING

Orders are generally shipped within 48 hours using Australia Post's delivery standard is 2 - 7 days. Shipping costs are calculated on checkout.

DOMESTIC SHIPPING RATES AND ESTIMATES:

Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING:

Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES

In the event that your order arrives damaged in any way, please email us as soon as possible at office@dctbathurst.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at office@dctbathurst.com.au.